Product Care

We’re committed to getting your order to you safely and as quickly as possible. Below you’ll find all the details you need about our delivery process.

Delivery Areas

We deliver New Zealand–wide, including both North and South Islands.

(Please note: Some rural or remote areas may take a few extra days for delivery.)

Delivery Timeframes

• Homeware & Small Items: 3–7 working days.
  
• Furniture & Large Items: 7–14 working days.
  
  Once your order has been dispatched, you’ll receive a tracking link via email.
  

Delivery Costs

• Standard Shipping (Homeware & Decor)
  Calculated at checkout based on size and destination
  

• Large Furniture Items
  please contact us either by email les@homelivingdirect.co.nz or by phone 021 440 348
  
  

Furniture Delivery

Large items are delivered by a specialist freight service.

Please ensure there is clear access to your property. Our delivery partners provide door-to-door delivery only — assembly or room placement is not included unless stated otherwise.